BEFORE YOU SUBMIT

How our art service works

Pricing, revisions, files, and your account.

Vector artwork

I agree to the $15 base price. Any higher price or substantial scope change requires my approval before additional work begins. Minor revisions to my original instructions are included. The $15 base price is collected when you submit. If your artwork requires a higher price, we show the new total and collect only the difference when you approve it.

Embroidery digitizing

I accept the digitizing pricing schedule: 1–5,999 stitches $25; 6,000–6,999 $28; 7,000–7,999 $31; 8,000–8,999 $34; 9,000–9,999 $37; 10,000–10,999 $40; plus $3 for each additional 1,000-stitch tier. I pay $25 to submit and any balance when approving the completed artwork. Final stitch count determines the price. Minor revisions to my original instructions are included. Scope changes require my approval.

1–5,999 stitches$25

6,000–6,999$28

7,000–7,999$31

8,000–8,999$34

9,000–9,999$37

10,000–10,999$40

Then +$3 for each additional 1,000-stitch tier.

Revisions and new scope

Minor revisions needed to meet your original instructions are included and stay with the same provider. A substantial change to the design or instructions requires a separately approved additional price before work continues. Each delivered version remains in your order history.

Approval and files

Review the preview, dimensions, colors, and any stitch count before approval. Production files unlock after approval and payment. Your original submission, previews, approved files, and previous versions remain in your account.

Your account and payments

Existing DecoMatch login credentials also work here. Account profile and password changes apply to that shared login. Card details are handled by Stripe. You choose when to save a payment method; artwork approval and additional charges require your action.

Your artwork

Only upload artwork you have permission to use and share with the art provider. Your assigned provider and the administration team can access files needed to fulfill your order. Do not upload unrelated confidential material.

Need help?

For cancellations, billing adjustments, or questions about an order, contact art@decomatch.com and include your order number. Decoration ordered through DecoMatch is a separate production order.

Service terms version 2026-10-22